Refund Policy

Last Updated: August 18, 2026

AH Cleaning is committed to providing professional cleaning services and addressing customer concerns promptly.

Service Payments

Because cleaning services involve scheduled labor, equipment, supplies, travel, and completed work, refund eligibility will depend on the circumstances of the individual service.

Any deposits, cancellation requirements, recurring-service terms, or payment schedules will be identified in the applicable estimate, proposal, invoice, or service agreement.

Service Concerns

If you are dissatisfied with a completed service, please contact AH Cleaning as soon as possible so we can review the concern.

We may request information, photographs, or access to the property so we can evaluate the issue and determine an appropriate resolution.

Depending on the circumstances, a resolution may include:

Returning to address an identified cleaning issue
Providing an adjustment or service credit
Issuing a partial or full refund when appropriate

Cancellations

Cancellation and rescheduling requirements may vary depending on the type and size of the cleaning project.

Any applicable cancellation fees or deposit requirements should be disclosed before the service is confirmed.

Approved Refunds

If a refund is approved, it will generally be returned using the original payment method when reasonably possible.

Processing times may vary depending on the payment provider or financial institution.

For questions about a payment, cancellation, or service concern, contact:

AH Cleaning
Phone: 707-387-7020